Company asking customers to Report
(KINGSTON: Sunday, August 25, 2024) JPS is now on the verge of completing the power restoration of customers in St. Elizabeth, as the August 31 deadline approaches.
The company is asking customers to ensure that their premises are fit and ready to receive electricity. That is, they should have their pothead and meter stand or stanchion in proper condition to receive connection from the power utility.
The Company, as part of its verification exercise, is also asking customers in St. Elizabeth, who are in an area where power has been restored and they are still without power from the passage of Hurricane Beryl, to contact them immediately.
JPS is taking this approach as an added layer of confirmation to ensure that no customer is inadvertently omitted.
The Company has been working to rebuild sections of the St. Elizabeth network and has moved manpower from across the island to escalate the rate of repairs in the parish. Following full restoration of customers, JPS will continue works in the parish to redesign, upgrade and rebuild sections of the distribution network.
Customers who are out of power may make a report by calling the Customer Care Centre at 888CALLJPS or 888-225-5577 (FLOW) or 888-935-5577 (Digicel); or on the JPS Social Media platforms @myjpsonline; or on the MyJPS Mobile App.
