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(Kingston – Saturday, November 9, 2024 / 4:00pm) JPS has now completed restoration of power to customers who were impacted by outages caused by Tropical Storm Rafael. JPS President & CEO, Hugh Grant, has announced that all parishes were fully restored as at 3:00pm today, with only one business customer in Port Esquivel, St Catherine, still without service due to access challenges caused by swampy terrain. The company is working to relocate the line supplying this facility in order to restore service to the customer as soon as possible. “I am very happy that we were able to restore our customers ahead of the tight timeline we set for ourselves, and without any safety incident,” the JPS CEO indicated. “I am particularly encouraged by the improvements in our stakeholder engagement and outreach during this restoration process. We were able to work closely with the Ministry of Energy, the Office of Utilities Regulation (OUR), various municipalities, Members of Parliament and other community representatives, who were able to share information to help us execute on our restoration strategy safely and quickly. I really want to thank our customers for their patience over these past few days, as we are very mindful of the inconvenience caused by loss of power,” Grant said. The JPS CEO advised that the company had deactivated its Incident Command center, and returned to normal operations. “Under our regular operations, we will continue to respond to customer reports and outages unrelated to Tropical Storm Rafael. We continue to build on the lessons learnt during major weather events, and our teams stand ready to serve our customers even better than before,” he said. JPS is reminding customers to make safety a priority at all times. Reports can be made to JPS using the MyJPS Mobile App, its social media channels @myjpsonline or by calling 888-225-5577 / 888-CALL JPS.

JPS Completes Restoration of Customers Affected by Tropical Storm Rafael

JPS has now completed restoration of power to customers who were impacted by outages caused by Tropical Storm Rafael.

JPS President & CEO, Hugh Grant, has announced that all parishes were fully restored as at 3:00pm today, with only one business customer in Port Esquivel, St Catherine, still without service due to access challenges caused by swampy terrain. ``...``

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JPS Projects Full Restoration of Service to Customers Affected by Outages Caused by Tropical Storm Rafael by Sunday

With less than 2,000 customers still without electricity as a result of Tropical Storm Rafael, JPS is projecting that it will complete full restoration by Sunday, November 10. This projection comes as the company concludes its assessment of the damage to the electricity network caused by the ``...``

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Less than 5% of JPS customers affected by outages caused by Tropical Storm Rafael, more than half already restored

JPS has restored electricity supply to most of its customers who had experienced outages as a result of Tropical Storm Rafael. The Company is continuing its efforts to expedite restoration of supply to customers who are still without service.

JPS President & CEO, Hugh Grant, said that less than five percent of the company’s 692,000 customers had lost power due to the adverse weather conditions associated with the ``...``

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We are the people leading the energy revolution, unleashing Jamaica’s growth and prosperity.

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Through inspired and committed employees, and innovative technologies, we deliver an energy solution to empower every Jamaican, fuel the growth of businesses, and support national development

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We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

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Promoting Clean & Green Energy through Renewables

We continue to explore and integrate renewable energy sources, as part of our strategy to gradually reduce dependence on fossil fuels for electricity generation. Our commitment to #Clean&Green has led to partnerships with other power providers to create a diverse renewable energy portfolio that supports the national grid:

  • Wind Energy
  • Hydropower
  • Solar Energy
Learn More

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