(Kingston, August 13, 2024) JPS has announced that it has successfully met its forecasted post-Beryl restoration milestone of August 12. The majority JPS’ customers who were impacted by outages related to Hurricane Beryl have been restored. Of the company’s 692,000 customers, approximately 682,000 now have supply.
The restoration efforts have seen the return to normalcy for all parishes, except St Elizabeth. There are a few isolated outages remaining, mainly in the parishes of Westmoreland, Manchester and rural St Andrew, due to access challenges, including landslides, blocked roads, damaged bridges and dangerous terrain, which have delayed the restoration process. JPS continues to work with local representatives and the National Works Agency (NWA) to gain access to these areas.
Having completed restoration of the rest of the island, JPS will now focus on expediting the full restoration of St Elizabeth. The company will be redeploying teams and other resources to St Elizabeth to ensure that every customer is restored as safely and as quickly as possible.
In the meantime, JPS recognizes that some customers in restored areas may still be experiencing outages due to unique circumstances, for example: where they were restored after Hurricane Beryl, but have since lost supply; or where individual customers within communities are still without supply. In these cases, JPS asks the affected customers to make reports via the myJPS Mobile App or the Customer Care Centre at 888-225-5577 / 888-935-5577. Customers are also urged to have a licensed electrician check their wiring, grounding, and potheads, to ensure that their property is ready to safely receive supply.
