Payment & Billing

Payment Options

There are so many fast and easy ways to pay your bill. You can now sign up to get your electricity bills by email and request text message reminders when your bill becomes overdue.
To avoid disconnection, you should pay your electricity bill on or before the due date that is indicated on your bill statement.

Pay BillUnderstanding My Bill
MyJPS App
Prepaid Smart Meter

Learn How To Use Your New Prepaid Smart Meter

NEW Online Portal
Telephone through our IVR

Call our toll-free number: 1-888-CALL JPS /1-888-225-5577

Customer Service Offices

  • KINGSTON AND ST. ANDREW  — 23 Ruthven Road Kingston 10 –Tel: 929-2330-7
  • SPANISH TOWN — 17 Burke Road –Tel: 984-3047-8 Or 984-2212
  • MANDEVILLE — 3 Villa Road Mandeville — Tel: 962-8670-1
  • ST. ANN’S BAY — 8 Royes Street — Tel: 972-0345-8
  • MONTEGO BAY –Baywest Shopping Center — Tel: 952-4455-6 Or 952-3182 Or 952-5450-1

Bill Payment Partners

Bill Express Online,
Paymaster, First Caribbean Bank, Jamaica National Building Society, Scotiabank, National Commercial Bank, Victoria Mutual Building Society, Prime Trust Cambio, First Global Bank

Fuel Rate

This covers the cost of the fuel required to produce and deliver each kWh of electricity. What you pay for fuel is based on the cost of oil and gas used to generate the electricity you use. This cost will change from one month to the next, depending on the cost of the fuel JPS purchases from suppliers. JPS buys oil from PetroJam, and natural gas from New Fortress Energy.